☛ What experience do you have in a credit control role?

☛ How would you deal with a client who was refusing to pay?

☛ What are your interpersonal skills like?

☛ How would you address a difficult subject with a customer?

☛ How effective are you in negotiation situations?

☛ How would you handle a customer forcefully disagreeing with your decision?

☛ How would you feel about rejecting or sanctioning desperate customers?

☛ Are you a good team player?

☛ Do you have any credit management qualifications?

☛ Would you be willing to work overtime during busy periods?