21⟩ Please describe a typical day as an employee?
Typical day there is very routine. We had a timeframe to get things done. Typical day there is we're always on the clock, working fast paced. Very routine.
Courier Officer
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“Courier Exective Frequently Asked Questions by expert members with experience in Courier Officer. These questions and answers will help you strengthen your technical skills, prepare for the new job test and quickly revise the concepts”
42 Courier Officer Questions And Answers
22⟩ Any advice for people considering starting their own courier service?
Yeah. If you're tired of the 9 to 5 rat race, then you should really give it a try. It doesn't cost a lot of money to get started either. Like all businesses, hard work is the key. You won't have to work insane hours to get there, but you can be a success if you just keep working hard and learning from your mistakes.
Interviewer has turned his desire to avoid a desk job into a successful career that's still going strong. If you work hard and learn from your mistakes, you too can be a success.
23⟩ Describe a typical work week for courier dispatcher position?
Interviewers expect a candidate for employment to discuss what they do while they are working in detail. Before you answer, consider the position you are applying for and how your current or past positions relate to it. The more you can connect your past experience with the job opening, the more successful you will be at answering the questions.
It should be obvious that it's not a good idea talk about non-work related activities that you do on company time, but, I've had applicants tell me how they are often late because they have to drive a child to school or like to take a long lunch break to work at the gym.
Keep your answers focused on work and show the interviewer that you're organized ("The first thing I do on Monday morning is check my voicemail and email, then I prioritize my activities for the week.") and efficient.
24⟩ Did you experience any promotions or career growth?
Yes. I had three promotions within the three years I had worked there and three raises. What we had there was a salary. That salary increased after the first thirty days. You get a raise after 90 days, then another raise a year after that. After your first promotion, there was an increase in salary. That's pretty much how it worked.
25⟩ What have been the best parts of your job?
A lot of things. It is hard work, but it's just rewarding. I like the fact I'm not stuck behind a desk all day. I drive around in my car, listening to music and helping to keep businesses running smoothly. I can set my own hours. Plus the money's been nice. When I started I wasn't sure if it was really possible to make a good living at this, but it really is.
26⟩ Did you make a lot of mistakes along the way?
Oh sure, definitely! I still make mistakes. Obviously I try not to, but it does happen. If I could give any advice, I'd say you really have to learn from your mistakes. People say that and then they make a mistake and they just ignore it. That's not learning. Actually look at the problem and come up with a solution that makes your customers and yourself happy. That's my advice.
27⟩ How would you describe application and interview process?
The application process is largely what you can lift. For the QA specifically, it was more of I had already been a package handler for a couple years, and I came in… and I interviewed for it, specifically for my work ethic and my knowledge of how things worked there. But I know they've hired QAs before from just whatever, like off the street, no previous experience at FedEx.
28⟩ What is your biggest weakness as Courier Officer?
No one likes to answer this question because it requires a very delicate balance. You simply can't lie and say you don't have one; you can't trick the interviewer by offering up a personal weakness that is really a strength ("Sometimes, I work too much and don't maintain a work-life balance."); and you shouldn't be so honest that you throw yourself under the bus ("I'm not a morning person so I'm working on getting to the office on time.")
Think of a small flaw like "I sometimes get sidetracked by small details", "I am occasionally not as patient as I should be with subordinates or co-workers who do not understand my ideas", or "I am still somewhat nervous and uncomfortable with my public-speaking skills and would like to give more presentations and talk in front of others or in meetings." Add that you are aware of the problem and you are doing your best to correct it by taking a course of action.
29⟩ What are the skills required for courier and messenger employee in order to success in his work?
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times, Talking to others to convey information effectively, Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems, Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action, Understanding written sentences and paragraphs in work related documents.
30⟩ Explain the abilities you have in order to work with us as courier and messenger?
I have the ability to listen to and understand information and ideas presented through spoken words and sentences, coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion, communicate information and ideas in speaking so others will understand, speak clearly so others can understand you, identify and understand the speech of another person.
31⟩ Do you have any questions to ask us regarding our services?
Never ask Salary, perks, leave, place of posting, etc. regarded questions.
Try to ask more about the company to show how early you can make a contribution to your organization like
"Sir, with your kind permission I would like to know more about induction and developmental programs?"
OR
Sir, I would like to have my feedback, so that I can analyze and improve my strengths and rectify my shortcomings
32⟩ How would you describe (needed courier and messenger or your) work style?
My work style matching exactlty what cashier job requires by: being reliable, responsible, and dependable, and fulfilling obligations, being pleasant with others on the job and displaying a good-natured, cooperative attitude, developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done, being sensitive to others' needs and feelings and being understanding and helpful on the job, being honest and ethical.
33⟩ What made you want to become a courier?
It was a lot of things. I had been working in insurance for years, but frankly I was just getting bored with that. I woke up everyday, very unhappy to be going into work. I wanted something where I could be the boss and make good money. Life's too short to be unhappy at your work, you know? Then I heard about couriering. It sounded like something I could do. After all, everyone has to drive around town, picking up and dropping off things, probably on a regular basis. I thought I could turn that into a career.
34⟩ How did the job help you later in your career?
It really enhanced my work ethic. I learned quite a bit about hard work and definitely learned a lot of zip codes. That helped me out a lot.
35⟩ How would you describe the application and interview process?
The application and interview process there was very informal. I wore casual attire to the interview. It was a very informal interview for that particular position.
36⟩ Did you dive right in or were you unsure at first?
I'll admit I was a little scared at first. Could I really make enough money doing this? But I knew I just had to try. So I decided to work really hard. I put a lot of effort into building a successful business. I used to be a pretty shy person, but I knew if I was going to make it with my own business, I needed to talk to people, to get the word out. It's amazing now to look back at it all, because now I have several friends that I met through couriering. Hard work led me here.
37⟩ Why do you want to work with us as Courier Officer?
More likely than not, the interviewer wishes to see how much you know about the company culture, and whether you can identify with the organization's values and vision. Every organization has its strong points, and these are the ones that you should highlight in your answer. For example, if the company emphasizes on integrity with customers, then you mention that you would like to be in such a team because you yourself believe in integrity.
It doesn't have to be a lie. In the case that your values are not in line with the ones by the company, ask yourself if you would be happy working there. If you have no issue with that, go ahead. But if you are aware of the company culture and realize that there is some dilemma you might be facing, you ought to think twice. The best policy is to be honest with yourself, and be honest with the interviewer with what is it in the company culture that motivates you.
38⟩ Please describe me a typical day as an employee?
When I was doing QA work, I would come in and work with the guys just doing everyday stuff. Toward the end of the day, I would get packages that I would have to go through. And then, I would process that, and then at the end of the night, I would go through and clean up damages and make sure that everything was where it was supposed to be. Usually, about four hours, maybe five. Not a long day.
39⟩ What questions did the interviewer ask during the job interview?
For QA, it was mostly your ability to use their computer system. So, it was a lot of… like an almost archaic system they used. So, it was mostly a logic thing, that you were stepping through, and that every package that you dealt with was important and got to where it needed to be - like you weren't ignoring things or just letting things slide by on the side. It was a dedication and just a logic processing kind of thing, is what they were looking for.
40⟩ Please describe me your job title and primary duties?
My job title was quality assurance. I taped up damaged boxes and made sure that packages with unclear labels were going to the right place and just, in general, did all the specific stuff to repair packages and make sure stuff got to where it needed to be that package handlers weren't supposed to and weren't trained to do.
