Cabin Crew

This is a trap question!

Airlines are multi-cultural, multi-lingual, multi-national companies. Stay

focused on how you are capable to learn something from everybody and

on your willingness to be part of such a team.

Never admit there is a type of person you will refuse to work with unless

that type of person is a detriment to the company and its policy.

I can work with all kinds of people. I believe that everybody has an

interesting story to tell and something to teach me.

I have been working for the past 4 years for Company A. I started out as

part-time junior sales associate and have been promoted to senior sales

associate and most recent to store assistant manager. Meanwhile I

graduated from College B with a major in Economical Studies.

I know that your company has been one of the fastest growing airlines

in the world, with numerous awards won (give some examples here) and

openness towards cultural diversity. I would be honored to be part of

such an ambitious team.

Explain your ability to work under pressure, without describing with too

much detail why you thought a specific situation was stressful.

The cabin crew job is a high pressure work environment, so do not say

that you canʼt work well under pressure.

Do not spend too long discussing the amount of high stress in everyday

life.

Yes. I have been dealing with busy times in the restaurant where there

is time-pressure for the service to be completed. It actually motivates me

to work faster and more efficient.

► Be specific and give couple of traits that you appreciate in a manager.

► Focus on team spirit and integrity.

► Do not start talking negatively about your previous supervisors.

► I expect him/her to offer guidance and support. I also appreciate a

supervisor who is fair, honest and encourages the professional

development of each individual in the team.

This is a trap question!

You want to show the assessors that you are self-motivated when it

comes to your work.

Do not answer that salary, travel benefits or cabin crew lifestyle are your

motivators.

I always felt that it is important both for me personally and for the

company to provide excellent service and have extremely happy

customers every day.

You will be rostered to operate flights that can be up to 14 hours long.

Your duty can start at 2AM or 9PM.

Focus on how you generally deal with tiredness and stress.

End on a positive note.

This is the moment to talk about beginning a career with the airline. Talk

about your career goals and your long-term plans.

Do not discuss about planning to work with the airline just until you get

enough experience to be hired by a bigger airline.

Keep it short and do not be specific, otherwise you put an expiration

date on your career plans with them.

I worked for my previous employer for 5 years. This demonstrates that I

am a loyal person. I plan to continuously grow, learn and improve myself

and I will be happy to work as long as possible in an environment that

keeps me challenged.

This is a perfect opportunity to tell them about the concerns youʼve had

and what have you been doing to address them.

You want to come up as somebody who has researched not only the job,

but also the airline and the aviation industry in general.

Nobody wants to hear that you just rolled out of bed and showed up at

the interview hoping for the best.

For the passenger airline flight crew members, see Flight attendants.

Make sure that your answer stays professional.

Be honest, but keep it short.

Keep your focus on the airline you interview for and what you can do for

them.

I will consider all the factors in my decision making and I will chose the

employer which best fits my career aspirations. Your airline seems to be

such a place for me.

► I would like to know what does the airline value the most?

► What is the most important thing that I should do to contribute in my first months of flying?

► When your top performing crew leave the airline, why do they leave?

► How do you think I performed during the assessment?

My dream job will give me the opportunity to travel and discover new

cultures and interesting people. It is the job that gets me excited to wake

up every day, go to work and constantly learn something new.

Air cabin crew is responsible for the safety of passengers and is specially trained to deal with security and emergency situations. Besides ensuring the safety of the aircraft, air cabin crew is also employed to ensure passengers are comfortable and that the flying experience is a pleasant one.

They are expected to be friendly, enthusiastic and courteous at all times.

I have a very Cool & dignified attitude that strengthens me a lot… & to win the hearts of people. I am a hard worker, reliable, dedicated, responsible and caring.

► I am confident and outgoing

► I enjoy taking challenges

► I am a strong team leader

► I am ambitious

► I am dedicated and hard working

► I am a good communicator

► I work well without supervision

► I enjoy learning through my work

I would love to be a flight attendant for ABC, because I have exceptional customer service skills and the ability to interact with people on a professional and personal level is one of my best assets. I know I would be an excellent representative of this airline. It's really my dream to become a flight attendant, and I like taking care of other people and when my friend informed me of you recruitment I felt that it was my opportunity especially when I saw it was your airline which I have been longing to work with. I enjoy working with people and helping them. Also I think it's nice to have an exciting work environment that changes all the time like place, people, weather etc.

I prefer to work in a group, but I also enjoy having a part of the work that is my personal responsibility.

My dream job will give me the opportunity to travel and discover new

cultures and interesting people. It is the job that gets me excited to wake

up every day, go to work and constantly learn something new.

► I am confident and outgoing.

► I enjoy taking challenges.

► I'm a strong team leader.

► I am ambitious.

► I am dedicated and hard working.

► I am a good communicator.

► I work well without supervision.

► I enjoy learning through my work.

So I believe I'll be the best candidate for this position.

Be prepared with some examples of situations when you helped either a

customer or a colleague.

Stay focused on the required skills for the cabin crew position.

Use the names of your colleagues or customers.