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⟩ Basic Loan Processor Job Interview Questions

☛ Tell me about yourself.

☛ Why are you leaving your current job?

☛ How organized are you? Give me an example.

☛ What do you think is a reasonable time frame to return a client's phone call/email?

☛ What do you do when you get stressed out?

☛ What does your typical day look like?

☛ What are your processing responsibilities now?

☛ How many loans are you comfortable handling?

☛ What is your loan product mix?

☛ What loan origination software have you used?

☛ What investors have you worked with?

☛ What is the lowest credit score you've seen approved through automated underwriting?

☛ What documentation is needed for a self-employed borrower?

☛ What is the difference between Desktop Underwriter and Loan Prospector?

☛ What do you look for when reviewing a bank statement?

☛ Tell me about an instance where you've seen mortgage fraud.

☛ Tell me about RESPA.

☛ If I were to call one of the loan officers you have worked for, what would they say about you?

☛ Tell me about the last time you experienced an ethical dilemma.

☛ Tell me what you think a customer goes through when buying a home.

☛ What have customers said about the way you worked with them to help them get their loan approved?

☛ If a customer is on the phone screaming at you, what do you do?

☛ What do you think are the responsibilities of a loan officer?

☛ In your opinion, what's the hardest part of a loan officer's job?

☛ What's the easiest part of a LO's job?

☛ What's your impression of real estate agents?

☛ Tell me about one of your most stressful days at work.

☛ Tell me about a fantastic day at work.

☛ What's the best job you've ever had? Why?

☛ What's the worst job you've ever had? Why?

☛ What's the best customer service experience you've ever had?

☛ What achievement are you most proud of?

☛ Who do you look up to? Why?

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