☛ Do you consider yourself to be a proactive person? Give me an example of a time when you were proactive in solving a small problem before it turned into a major problem.

☛ How have you used creativity to solve a problem? Tell me about a specific instance.

☛ Tell me about the most frustrating work experience you have ever faced.

☛ How did you deal with the situation?

☛ What steps did you take to improve the situation?

☛ Tell me about a time when you encountered a problem and your supervisor was not available to help you.

☛ How did you handle the problem?

☛ How did that make you feel?

☛ Walk me through a difficult/complex problem/project you encountered.

☛ How did you decide what to do first?

☛ What information did you need?

☛ What obstacles did you face? Which ones were you able to overcome? Where did you have to ask for help? What did you do?

☛ Tell me about a time when you had to shift your plan of attack. How did you make the decision to change? What/who influenced you?