Not if production support specialists work alone. But in many cases the specialist either directs or is part of a support team. Within a team, the specialist is able to provide motivation and coordination.
Tell me how would you tackle X client complaint?
Tell us what do you enjoy about customer service?
Where do you see yourself in 5 years as Support Agent?
What was a stressful experience you have had and how did you cope with it?
What are your personal skills which make you a candidate for the position?
How would you rate your communication and interpersonal skills?
What you think a care worker does?
What are the responsibilities of a support worker?
What are the qualifications of a support worker?
What is a support worker?
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