⟩ What is production support?
Production support is the practices and disciplines of supporting the IT systems/applications which are currently being used by the end users.
Production support is the practices and disciplines of supporting the IT systems/applications which are currently being used by the end users.
Tell me what kinds of customer service systems have you used, and how familiar are you with them?
Please explain have you tried our product or service? What problems did you encounter?
Tell me how would you tackle X client complaint?
Tell us what do you enjoy about customer service?
Where do you see yourself in 5 years as Support Agent?
What was a stressful experience you have had and how did you cope with it?
What are your personal skills which make you a candidate for the position?
How would you rate your communication and interpersonal skills?
What you think a care worker does?
What are the responsibilities of a support worker?