One of the biggest complaints nationally towards Realtors is a lack of communication. You will want to find out how the Realtor will keep in contact with you. It it by phone, email, text? A Realtor should be flexible and work in the manner the client desires. Above all else there should be regular communication. Lack of communication is one of the biggest complaints nationally against real estate agents. Make sure how and how often you will be informed on what is going on in your sale.