• Have you ever had to get a point across to different types of people? What approach did you take?

• Give me an example of how you would explain a complicated procedure to someone who was new to the situation.

• Have you ever given instructions to someone, and then learned he/she did it wrong? Why do you think that happened?

• Describe a decision you made based largely on data you obtained by asking questions.

• How do people react when you ask questions? How well do they seem to understand what you want to know?

• Can you give me an example of a time you had to pitch a proposal to a group of your superiors or co-workers? How did you do? Why do you think things went that way?

• Have you ever done any public speaking? How did you handle the assignment? How did it work out?