Administrative assistants keep the office organized while ensuring that the operations of every department run smoothly. They add efficiency to the business’s daily routine work. In fact, they liaise between departments and help in maintaining a smooth flow of information, provision of office supplies while maintaining confidentiality.
Please explain are you familiar with professional use of Microsoft Office? Specifically MS Outlook, Word and Excel?
Tell me do you have a valid driver’s license? Any tickets?
Why did you leave your previous job as Office Administrator?
Explain me a situation where you went out of your way to provide customer satisfaction?
Tell us what administrative process worked well at your last position? What didn’t work very well?
Tell me what kind of advancement are you hoping this insurance office manager position will lead to?
If you are given three tasks at the same time i.e. order office supplies, make travel arrangements for a senior manager and call up a few clients to set appointments, how will you go about it? What will be the first thing you would do?
Explain me about a recent situation where you had to manage conflict between your staff?
Please explain how have you ensured the adoption of a new procedure or policy throughout a team or an organization?
Tell us how do you keep yourself organised when dealing with tasks and requests from multiple sources?
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